IT Asset Management (ITAM)
We help our clients in the area of ServiceNow’s IT Asset Management (ITAM) to optimize their IT asset inventory, procurement, and lifecycle management. Some of the use cases that we implement for our clients include.
IT Asset Inventory
We help our clients to maintain a comprehensive inventory of their IT assets, including hardware, software, and virtual assets. This includes setting up discovery schedules, defining inventory attributes, and integrating with other ITAM and ITSM processes.
Contract Management
We help our clients to manage their IT contracts, including supplier agreements, maintenance contracts, and license agreements. This includes setting up contract workflows, defining contract terms, and integrating with other ITAM and ITSM processes.
Software Asset Management
We help our clients to manage their software assets, including license compliance, software usage, and software optimization. This includes setting up license models, defining software usage policies, and integrating with other ITAM and ITSM processes.
Asset Reporting and Analytics
We help our clients to gain insights into their IT asset inventory and usage using ServiceNow Asset Reporting and Analytics. This includes setting up dashboards, reports, and alerts, as well as integrating with other ITAM and ITSM processes.
Procurement Management
We help our clients to streamline their IT procurement process, including purchase requests, approvals, and receiving. This includes setting up purchase workflows, defining procurement policies, and integrating with other ITAM and ITSM processes.
Asset Lifecycle Management
We help our clients to manage the entire lifecycle of their IT assets, from acquisition to disposal. This includes setting up asset workflows, defining asset states, and automating asset tracking and reporting.
Hardware Asset Management
We help our clients to manage their hardware assets, including inventory tracking, maintenance scheduling, and hardware disposal. This includes setting up hardware workflows, defining hardware attributes, and integrating with other ITAM and ITSM processes.
Our solutions are designed to help our clients optimize their IT asset inventory and management, reduce costs and risks associated with asset management, and improve compliance and governance across their IT environment.